Cancellation and Refund Policy

Cancelling

• You can cancel any time. There is no lock-in and no cancellation fee.
• If you pay by UPI Autopay, you can stop it from your UPI app or ask us to stop it. No further months are charged after that.
• Your catalog stays live until the end of the month you already paid for, then it pauses. Your products are kept, so you can come back later.

Refunds

Because the service starts as soon as you pay, a month that has started is not refunded. We give a full refund if:

• you were charged twice for the same month;
• you were charged after you cancelled; or
• money left your account but the payment failed or your plan did not start.

Ask within 30 days of the charge using the details on our Contact page. Approved refunds are sent to the same card, bank account or UPI ID within 5–7 working days.

Delivery of the service

Apna Catalog is an online service — nothing is shipped. Your catalog goes live as soon as your payment is confirmed (within 24 hours if you pay us directly by UPI). Physical goods that buyers order from sellers are delivered by those sellers, under their own terms.